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FAQ
What is MySport360?
MySport360 is an all-in-one platform designed to support athletes, coaches, and organizations in managing training, health, and performance. It offers tools for performance tracking, fitness analytics, team management, and goal setting.
How do I get started with MySport360?
Sign up on our website, create your profile, and a consultant will guide you through the process.
How do I register a player?
To register a player, visit the Player Registration page. You’ll need:
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The player’s ID number
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A clear, uploadable image of the player
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A scanned copy of the player’s birth certificate, ID, or passport
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Completed BokSmart Pre-Participation Questionnaire
Is the MySport360 app available on the App Store?
No, MySport360 is a hybrid app accessible after onboarding. A consultant will assist you with app installation.
What features does MySport360 offer?
Key features include:
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Workout and performance tracking
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BMI monitoring
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Benchmarking fitness tests
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Coaching tools for planning sessions and tracking progress
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Team management and goal-setting capabilities
How do I contact support?
For assistance, email us at hello@mysport360.co.za. Our support team is available Monday to Friday, 8:00 AM to 7:00 PM, and Saturday from 8:00 AM to 2:00 PM
Can I track multiple athletes?
Yes, MySport360 allows coaches and organizations to manage multiple athletes, providing tools to monitor progress and performance collectively.
Is MySport360 suitable for all sports?
While MySport360 is primarily designed for rugby, its features can be adapted for various sports. We are continuously working on updates to support a broader range of athletic disciplines.

