Privacy Policy

Effective Date: 08 August 2025
Website: https://www.mysport360.co.za

mySport360 (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, including our GPS tracking features, website, and mobile applications.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and payment details

1.2 Usage & Technical Information

  • Device information (model, operating system, browser type)
  • IP address
  • Log data and usage statistics
  • Cookies and similar tracking technologies

1.3 GPS & Activity Data

  • Real-time and historical GPS location data
  • Activity metrics (distance, speed, routes)
  • Date and time of activities

2. How We Use Your Information

We process your information to:

  • Provide and improve our GPS tracking and sports performance services
  • Personalise your user experience
  • Process payments and manage subscriptions
  • Communicate with you regarding updates, support, or promotions
  • Analyse usage trends and improve our platform
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal data. We may share it only with:

  • Service Providers – trusted third parties who help us operate our platform (e.g., payment processors, hosting providers)
  • Legal Requirements – when required by law, court order, or government regulation
  • Business Transfers – in the event of a merger, acquisition, or sale of assets

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage or disable cookies in your browser settings, but some features may not function properly.

5. Data Storage & Security

  • We store your data securely on servers located in [South Africa / or specify hosting location].
  • We implement industry-standard encryption and security protocols to protect your information.
  • While we take reasonable measures to safeguard your data, no method of transmission over the internet is 100% secure.

6. Your Rights (POPIA Compliance)

In accordance with South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you
  • Request corrections to your personal data
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for certain processing activities
  • Lodge a complaint with the Information Regulator (South Africa)

To exercise your rights, please contact us at privacy@mysport360.co.za.

7. Retention of Information

We keep your personal data only as long as necessary to provide our services, comply with legal requirements, and resolve disputes.

8. Children’s Privacy

Our services are not intended for children under 13 years old without parental consent. We do not knowingly collect data from minors without proper authorisation.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:

mySport360
Email: privacy@mysport360.co.za
Website: https://www.mysport360.co.za